Privacy Policy

Who we are

The Unleashed app ("the app") is provided by Unleashed Education Pty Ltd, trading as Unleashed Education, ABN [ABN], [business address], Australia ("we", "us").

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). Where other laws apply to you because of where you live, such as the EU or UK General Data Protection Regulation (GDPR) or US state privacy laws, we follow those too; see Where you live.

Questions or requests about your information: [email protected], or the contact form in the app.

What this policy covers

This policy covers the Unleashed Education app on iOS and Android, wherever you use it, and the services behind it. Our website, courses and community run on Kajabi and are covered by our website privacy policy. Where the app shares an account with those services, we say so below.

The app has no advertising and contains no advertising or third-party analytics tools. We do not sell or trade your personal information.

Information we collect

We collect only what each feature needs, mostly directly from you through the app. Some comes from our own records (for example, your Kajabi contact and workshop bookings) or from Apple and Google when you sign in or subscribe. Location and camera are used only after you give permission on your device.

Sensitive information. We don't ask for sensitive information such as health, racial or ethnic origin, religion or biometric data. Please don't include it in messages.

If you don't provide information. Without an account we can't give you Pro, workshop access or messaging. Without location or camera permission, the features that need them won't work, but the rest of the app will.

How we use it

We use your information for the purposes we collected it for, or related purposes you'd reasonably expect:

• creating your account, signing you in and linking it to your Unleashed Education contact
• giving you the features you use: sun planner, sun view, light checker, planned shoots and offline content
• understanding which features are used, so we can improve the app and decide what to build next
• managing Pro subscriptions and Premium Membership access
• running workshops: schedules, resources, meeting points, attendee lists, photo feedback and messaging
• sharing your live location with organisers during a shoot, only if you switch it on
• sending workshop and service notifications, such as a shoot starting or a new message
• with your consent, telling you about new workshops, courses and membership offers
• reviewing reported messages and keeping the community safe
• applying fair-use limits, keeping the service secure, preventing misuse and fixing problems
• answering your support requests
• keeping records we're legally required to keep, such as for tax

We don't use your information for anything else without your consent, unless the law allows or requires it.

Automated decisions and AI

Some decisions in the app are made automatically by software, without a person reviewing them:

The light checker uses an AI model (Anthropic's Claude) to describe the light in a photo and suggest improvements. It is advice only and makes no decision about you. If you think an automated decision is wrong, contact us and a person will review it.

Who we share it with

Service providers. We use trusted service providers to run the app. They may use your information only to provide their service to us, under contracts that require them to protect it. They include:

• hosting and storage: our servers, database and the delivery of app content and media
• our customer and workshop records: courses, community, membership and workshop bookings
• app stores and payments: Apple and Google (distribution, Sign in with Apple, payments and push notifications) and a subscription-management service. We never see your card details.
• AI analysis: a third-party AI provider analyses the single frame you check with the light checker. It receives the image only, not your name or email.
• maps, weather and forecasts: providers of map images, place search, weather, tides and sunrise/sunset forecasts receive a location or search, not your name or email.
• email: a provider that sends our emails, such as sign-in codes, receives your email address.
• file sharing for workshops: the photos you upload to workshop folders, with your name.

You can ask us for a list of the providers we use.

Other app users. Within a workshop, fellow attendees and organisers can see your name and your messages, and, only if you switch on sharing, your live location during a shoot.

Our team. Our staff and contractors, some of whom work outside Australia (including New Zealand, and Andorra), access information only as needed to run the app and workshops.

Legal reasons. We may disclose information when the law requires or allows it, for example to prevent a serious threat to someone's safety.

Business changes. If Unleashed Education is restructured or sold, your information may pass to the new owner, who must protect it in line with this policy.

Overseas disclosure

We are based in Australia, but most of our service providers are overseas, so your information is likely to be stored or accessed in the United States. 

Before we disclose personal information overseas, we take reasonable steps to make sure the recipient handles it consistently with the Australian Privacy Principles, mainly through contracts. For users in the EU and UK, see the extra safeguards in Where you live.

How long we keep it

We keep information only as long as we need it, then delete or anonymise it.

Your choices

• Location. You can allow location while using the app, always, or not at all, in your device settings. Without it, you can still enter a place by hand for sun times. Live location sharing during shoots is separate: switch it on or off in the workshop's shoot screen.
• Camera. Needed only for the sun view and light checker. You can turn it off in your device settings.
• Notifications. Turn push notifications on or off in your device settings, and choose which kinds you get (including workshop and offer announcements) in the app's settings.
• Marketing emails. Use the unsubscribe link in any email, or contact us.
• Messages. You can delete messages you've sent. You can report a message, and organisers review reports.

Accessing, correcting and deleting your information

You can ask for access to the personal information we hold about you, and ask us to correct anything that's inaccurate, out of date or incomplete. Email [email protected]. We'll respond within 30 days, and we don't charge for making a request. We may need to confirm your identity first. If we refuse a request, we'll tell you why in writing and how to complain.

You can correct your name and some settings in the app yourself.

Deleting your account. Go to Settings → Account → Delete my account in the app, or request deletion at [unleashed.education/delete-account]. This deletes your app account and data, apart from what we must keep for the periods above. Deleting your account does not cancel a subscription; cancel it in your Apple or Google account settings. If you also want your Unleashed Education contact and course records in Kajabi deleted, tell us and we'll do that too.

Complaints

If you think we've mishandled your information, please email [email protected] first. We'll acknowledge your complaint within 7 days and aim to resolve it within 30 days.

If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au, 1300 363 992). If you live outside Australia, you can also complain to your local data protection authority; see Where you live.

Children

The app is for adults learning pet photography and is not directed at children. You must be 18 or over to use messaging and live location sharing, and 16 or over to use the app. If we learn we hold information about a child under 16, we'll delete it.

Security and data breaches

We encrypt data in transit, store sign-in tokens in your device's secure storage, and limit access to the people who need it to run the app and workshops. No system is perfectly secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.

If a data breach is likely to cause you serious harm, we'll tell you and the relevant regulator, as the law requires (in Australia, under the Notifiable Data Breaches scheme).

Where you live

The rest of this policy applies wherever you are. If you live in one of these places, you also have the rights below.

European Union, European Economic Area and United Kingdom

The GDPR (and the UK GDPR) applies to how we handle your information. We are the controller.

You have the right to access, correct and delete your information, to restrict or object to how we use it (including where we rely on legitimate interests), to receive it in a portable format, and to withdraw consent. You also have the right not to be subject to a decision based solely on automated processing that has legal or similarly significant effects on you; none of the automated decisions above has such effects, but you can ask a person to review any of them.

Your information is processed in Australia and the other countries listed above, which may not have an EU or UK adequacy decision. Where our providers process it, we rely on the EU-US Data Privacy Framework (and UK Extension) where the provider is certified, or on Standard Contractual Clauses (with the UK Addendum). You can ask us for a copy.

United States

We don't sell or share your personal information for targeted advertising, and we don't use it to profile you. Depending on your state (for example California, Colorado or Virginia), you may have the right to know what we collect, and to access, correct or delete it. Email us to make a request; we won't treat you differently for doing so. If we decline, you can appeal by replying to our decision.

Other countries

If your local law gives you other privacy rights, contact us and we'll help you exercise them.

Changes to this policy

We'll update this page when the app changes how it uses information, and tell you in the app before significant changes take effect.

Last updated: 21st October, 2026