FAQ
Image Capture
What's the best way to remember the brief and challenge requirements while I am out shooting?
We recommend downloading the Cheat Sheet from the challenge instructions page. On a blank memory card, take a photo of this with your camera (of a printout, or of your computer's screen) so it is the first image on your card. As you are shooting, when you review your images, just go forwards one shot to conveniently access it on the back of your camera.
How else can I access the instructions while I am out shooting?
You can download an app to your mobile device that allows to you access all your Unleashed Education content. It's called Kajabi and you can download it from here.
Can I include people in my images?
Yes, just as long as the pet is the main subject, and the brief is met.
Can I submit studio images?
Yes, just as long as the image meets the brief. Some challenges will not be suitable for studio capture.
Can I submit images taken with extra lighting, such as off camera flash?
Yes, just as long as the image meets the brief. Some challenges will not be suitable for capture with artificial lighting.
Can I submit images of pets other than dogs?
Yes, just as long as the image meets the brief. Some challenges may not be suitable for pets other than dogs.
Can I submit images of animals in the wild, or wild animals in captivity?
Images must be of a domestic animal (pets and farm animals). No wild or captive wild animals are permitted.
Are there any styles of image that are not allowed?
Images where the safety of the dog is threatened or images that promote unsafe practices may not be submitted to the challenge. This includes but is not limited to: dogs on railways tracks and powder images.
Editing
Can I use any editing program to edit my images for the challenge?
Yes, you may. However we cannot provide editing support if you are using a program other than Adobe Lightroom Classic or Adobe Photoshop.
Can I submit a composite?
Yes, you may submit an image that is composed of multiple images combined. However, all elements need to be created by you (no stock photos allowed) and all elements need to be captured within the six month time frame of the course.
Can I use Generative Fill in Photoshop (or other AI technology) to edit my challenge images?
You may, but please refer to the Rules for important usage guidelines.
Feedback
Do you provide any feedback on the images on I have submitted?
This is the self paced version of the course, so we do not provide any feedback or constructive critique on your submission, or assistance with the creation of your challenge image as part of the course. The only input we can give you as a simple pass/fail on the brief for each challenge image when we assess your final portfolio.
What if one of my challenge images doesn't meet the brief?
You will need to resubmit the image for that challenge, and request assessment of your portfolio again.
I’m a Premium Member, can I post my challenge images to the Premium Members community for feedback?
You're more than welcome to post any of your images to the community for general feedback.
I’m a Premium Member, can I get feedback on my images in the live calls?
You're more than welcome to submit any of your images to these live group training calls for general feedback.
How else can I get feedback on my challenge images?
If you would like feedback on your final portfolio, please purchase an Unleashed Challenges Portfolio Review, available on the home page of the course. You'll be able to book a one hour online mentoring live call with either Charlotte or Craig.
Image Submission
Do the images I've submitted previously when signed up to the standard version of the course count towards my Self Paced portfolio?
They sure do! You'll see any previously submitted images listed on the Submit page.
Can I submit images taken before I signed up for the course?
The idea of the challenges is to encourage you to venture out and shoot regularly, while learning new skills and brushing up on old ones.
We expect you to shoot new images for each individual challenge, rather than just delving into your image library for past images to share.
We will be checking the capture date when you upload your challenge image, and any images taken before the first date of enrolment in the course will not be accepted.
How many images can I submit to each challenge?
Just one image per challenge. New images will overwrite previously submitted images.
What image specs are required?
It is very important that your images meet all the submission criteria.
When you submit your challenge images they must be:
- Created after the first start date of your first enrolment in the challenge course
- Resized to 4000 pixels on the long side at 72 dpi
- Using sRGB colour mode
- High quality JPEG (90-100%)
- Including all metadata
You can watermark your images, but this should be discreet (we suggest in one corner).
Why does the image need to be 4000 pixels on the long side?
So we can see all the details in your image to assess if it's met the challenge brief. Anything smaller than this makes it difficult to effectively view and evaluate.
Why does the image need to have the full exif data / metadata included?
We need to see that the image was captured after you enrolled in the course, to make sure it’s eligible. To find out how to manage and export your image so the full metadata is preserved, see the instructions on the Prepare page.
How do I save or export my image to make sure all the criteria is met?
Please visit the Prepare page for detailed instructions, and to download the instructions in PDF form for quick reference.
How do I check that the image I am about to submit meets all the criteria?
We have created a video for you, showing how to check your image in Photoshop to make sure it meets all the submission criteria, and it can be found on the Check page.
How do I submit my image?
Head to the Submit page and follow the instructions there.
How do I make sure my submitted image has been received?
After submission, the page will reload and your image will appear on the Submit page. You will also receive an email confirmation.
How do I check images I have already uploaded?
On the Submit page, you’ll find your most recently uploaded challenge images. Clicking the image will open the original.
Can I update/change my challenge image after I upload it?
You are welcome to upload a new image, or new version, using the form on the Submit page at any time. Your most recent upload will always overwrite your previous submission, and will be the image that appears on the Submit page under the challenge title.
Completing the Course
Do I need to submit all the images by a certain date?
Nope! Since this course is self-paced, there is no deadline for completing all the challenges.
How do I get my course completion certificate?
Once you have submitted images for all challenges, you'll see the option to apply for your completion certificate at the bottom of the Submit page. Once you've applied, please allow seven days (though usually sooner) for us to assess your final portfolio. If all images meet the challenge briefs, you will be issued with a completion certificate. We'll send an email notification when it's ready!
Support
I still have questions, who can I ask?
First, make sure you’ve thoroughly read the Rules and also this FAQ. If you still have questions, please reach out.
